SHIPPING POLICY

At Golden & Co., we are committed to providing you with efficient and transparent shipping services.

Below are our shipping policies:

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Shipping Options

• Standard Shipping:

  • Delivery Time: 3-7 business days.

  • Cost: Calculated at checkout based on the order's weight and destination.

• Express Shipping:

  • Delivery Time: 1-3 business days.

  • Cost: This method incurs an additional fee, which will be displayed during checkout.

Shipping Process

1. Order Processing:
   Unless otherwise noted, all orders are processed and shipped within 1-3 business days. You will receive an email confirmation once your order has been shipped.

2. Order Tracking:
   Once your order has shipped, you will receive an email with a tracking number to monitor your shipment status.

In-Store Pickup

• We offer in-store pickup. If you choose this option, you will receive an email notification when your order is ready for pickup.

• Pickup Hours: Orders can be picked up during our opening hours, 10 am - 3 pm, in San Juan, PR.

Changes and Shipping Issues

• If you have an issue with your order or delivery (e.g., damaged or incorrect items), please contact us within 48 hours to resolve it.

Questions and Contact

If you have any questions about our shipping policy, feel free to contact us at info@loacandlespr.com or

787-376-6780.